So I wanted to provide an update to the accident story I posted on 10/19. After the accident my mom had various doctor's appointments for her ailments (I think that means the pain in her toe?) Instead of following the rules and submitting her medical bills to the insurance company, she threw them away.
Now she is very angry that she has to waste her time trying to get copies and doesn't like that they can't just reimburse her. Rules, structure, and any sort of process do not matter to her. I'm pretty sure I've heard her say, "Rules are f*ckin' stupid" when they don't allow her to do what she wants. But that was geared more towards her homeowners association telling her she need to remove her many, many yard ornaments. There were so many!
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